Refund policy

Refund Policy

Customer satisfaction is our priority.

Returns

We accept return requests within 7 days of delivery for eligible products.

Returned items must be:

  • Unused
  • Unworn
  • In original packaging
  • With all tags and accessories included

Non-Returnable Items

The following items cannot be returned:

  • Customized Jewelry
  • Personalized Products
  • Gift Cards
  • Final Sale Items

Refund Process

Once your returned product is received and inspected, your refund will be processed within 5–7 business days.

Refunds will be credited to your original payment method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.

Order Cancellation

Orders may be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.